Blog

Taking Customer Experience to the Next Level with Interaction Studio

Reaching the right person with the right message at the right time is every marketer’s goal. However, it’s easier said than done. Marketing takes more than crafting a message and getting it out there. You need to meet your customers exactly where they are in their buyer journey, understand their needs, and engage with them in real-time. Simply put, you need to create personalised customer experiences across all touchpoints. The good news? It’s possible with Interaction Studio.

What do sophisticated, hyper-personalised campaigns bring to the table? For Norths Collective, it’s getting an average of 40% email open rates and a sold-out concert on the first week of ticket sales — both impressive results of leveraging the power of Marketing Cloud for digital marketing transformation.

AFDigital held an insightful webinar on Why Integration Matters and why YOU need to LEARN about it— the first of our MuleSoft webinar series centered on the whats, whys, and hows of MuleSoft integration.

May Newsletter Recap: MuleSoft Capability, Customer Success Stories, and More

Fueled by the goal to redefine human experiences through technology, AFDigital brings its MuleSoft capability to help amplify and streamline your digital transformation.

Introducing MuleSoft, a platform that lets you build impeccable integration across applications and devices without any hindrances. Having unified data lets you deliver a single customer view, automate business processes, and build seamless and connected experiences. We’re excited to jumpstart our MuleSoft capability projects to take your digital transformation to the next level.

AFDigital Partners with OwnBackup to Strengthen Customer Data Protection and Security

Data forms the building blocks of digital transformation. AFDigital understands the importance of data security, compliance, and privacy for businesses, especially when organisations move more critical applications and data to Salesforce. Our customers’ cloud data protection has always been a high priority, so we’ve partnered with OwnBackup to help eliminate data downtime and prevent losing mission-critical data and metadata.

AFDigital Bolsters Salesforce Marketing Cloud Practice with MC Capability Lead and Technical Architect

AFDigital, a Salesforce Marketing Cloud Navigator Expert Partner, has always been at the forefront of creating seamless and connected digital experiences. We’re excited to bring our new Marketing Cloud Capability Lead and Technical Architect, DAVID ROBUCK, to the table to spearhead our customers’ digital marketing journey and transformation.

New Salesforce Capability, Navigator Expert Partner and more in our April Newsletter

AFDigital started the year on a high note with a new Salesforce capability, Marketing Cloud Partner status, and new team members to provide better solutions delivery and optimal customer experiences.

MuleSoft Architect and Developer to Amplify AFDigital’s MuleSoft Services

AFDigital is on a mission to redefine human experiences through technology. We’re excited to expand our capabilities with MuleSoft services — a step we’re taking to amplify your digital transformation and take it a step further.

Salesforce Marketing Cloud April 2021 Release: A Review by AFDigital MC Consultant Tom Miller

Living in a digital world means every business must deliver seamless and connected digital experiences at scale. Salesforce Marketing Cloud does that and more. It empowers businesses to know, personalise, and engage across every customer touchpoint. We’ve helped many companies achieve customer engagement and success through Salesforce Marketing Cloud; that’s why we’re thrilled every time there are product updates and releases.

AFDigital Included in Forrester’s Salesforce Consulting Partners Report

Transforming businesses and redefining the human experience through technology has always been our primary goal at AFDigital. Our inclusion in Forrester’s latest report on Salesforce Consulting Partners in the Asia Pacific region recognizes our commitment to successful business transformation powered by Salesforce technology.