Furthering our dedication to give the best customer experience to our clients, AFDigital is pleased to announce that we have been appointed as the FIRST Datorama Certified Partner in the Philippines! This will enable us to help more organisations grow and evolve with marketing intelligence and analytics.Read More
Salesforce’s Summer ‘20 release is a big one, as the company aims to make our lives as Salesforce users so much easier especially during these changing times. Salesforce has so much to offer on this release for Service Cloud users, so here’s a roundup of the most interesting updates for us! Read on below.Read More
The Salesforce Summer ’20 release is almost out (starting May 29!) and we, at AFDigital, simply cannot wait! Summer ‘20 promises to deliver innovations across the entire Customer 360 Platform to support Salesforce users in times of change. We compiled the best features of this release for Sales Cloud below, so check them out!Read More
We are so excited for Salesforce Marketing Cloud’s newly added features for its May 2020 release and how it will make our lives as marketers as easy and efficient as possible while creating more meaningful customer experiences. According to Salesforce, the May 2020 updates will be released from 30 May through 6 June. But before we play around on the platform itself, let’s explore what’s new and interesting with Marketing Cloud!Read More
craveable brands, an Australian fast-food company that operates over 570 restaurants, has one clear vision: to be Australia’s best known and most loved restaurant brands. Serving over 150,000 customers a day, the brand is determined to improve its services and continue providing excellent customer experience.
craveable brands has been a Salesforce user for a long time. But with data silos still existing across the business and with manual and fragmented CX, the brand knew that they were not maximising Salesforce’s powerful capabilities. Hence, the decision to team up with AFDigital.
AFDigital will be performing a health check across the brand’s CRM, Marketing Cloud, and Social Studio to be able to determine which needs fixes and improvements. Additionally, the team will be providing training and a 12-month roadmap for guidance to a more efficient process.
We are honoured to help craveable brands with their digital transformation and bring them a step forward towards their vision!
Work closely with AFDigital, a multi-cloud Salesforce partner, as you embark on a digital transformation journey! Connect with us now.Read More
Salesforce prides itself as the fastest-growing software company in the world — dominating the industry one acquisition at a time — and they are not stopping anytime soon. The latest addition to Salesforce’s already extensive list of acquired businesses is Evergage, a leading cloud-based software that allows users to collect, analyze, and respond to user behavior on their websites and web applications in real-time.Read More
As part of our journey in becoming #BiggerAndBetter, we focused more on giving you the best customer experience last February. Learn about our new project where we’ll talk about our digital transformation stories, Rent.com.au’s marketing automation journey, our CEO Robin Leonard’s insightful webinar, and the newest Spring ‘20 release highlights!Read More
As part of Salesforce’s Spring ‘20 release, the Marketing Cloud update is PACKED with cool new tools and features that definitely make our lives as marketers easier. Marketing Cloud is the premier platform for delighting customers with 1:1 customer journeys. Here’s what’s new with Marketing Cloud and Social Studio:Read More
AFDigital had an awesome 2019 full of events, milestones, and successful customer journeys and it was all because of YOU! As 2020 unfolds, we are preparing a lot of these events and journeys on a whole different and better level to give back to you. Get to know about Villa World, our new clients, Heroku, team certifications, and the newest Salesforce Spring ‘20 update that will be dropping soon.Read More
AFDigital is well on its journey with Heroku, the platform-as-a-service that enables companies to spend their time developing and deploying apps that immediately start producing value. As we equip our teams to implement and utilise the platform, we keep discovering more and more of its amazing capabilities.Read More