Improved functionalities for Einstein Recommendation Builder and Field Service Appointment Assistant are some of the exciting updates for Service Cloud. They’re taking efficiency to a whole new level with the wide array of enhanced features. Check out these highlights to look out for:
Read MoreSalesforce’s Summer ‘20 release is a big one, as the company aims to make our lives as Salesforce users so much easier especially during these changing times. Salesforce has so much to offer on this release for Service Cloud users, so here’s a roundup of the most interesting updates for us! Read on below.
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The Salesforce Spring ‘20 Release will be globally available starting 17 February 2020 and we can’t wait to use all the cool new innovations that Salesforce has innovated for us! While we wait for all the new features to be available, get a first look on these new enhancements — starting with Service Cloud!
Read MoreAFDigital’s newsletter is back and packed with more news of how we’re getting bigger and better. We also look back at all the wonderful events we launched and were part of in the past quarter.
Read MoreSalesforce is all geared up for the cold months as it rolls out another batch of massive updates for Winter ‘20. Service Cloud users get added capabilities to delight customers and streamline agent functionalities with changes to:
Let’s take a look at the release highlights.
Read MoreSummer is here! And that means we all get treated to another major Salesforce release.
Whichever Salesforce Cloud your company is using, there’s something for you in the Summer ‘19 update.
Read More“Work smarter” has always been a promise of Salesforce’s Service Cloud and they take this promise further with a slew of features and enhancements for Summer ‘19.
Read MoreYour Salesforce Service Cloud Console just got more awesome with additional features in the recently-released Winter ‘19 update. These new features will further enhance the way you deliver great customer experience.
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