AFDigital started the year on a high note with a new Salesforce capability, Marketing Cloud Partner status, and new team members to provide better solutions delivery and optimal customer experiences.
Our first wins for the year include expanding our digital experience capabilities as an accredited partner of Interaction Studio (more on this later) and receiving the Marketing Cloud Navigator Expert Partner status — the first non-GSI partner in ASEAN to get this achievement!
We’ve summarised all the good stuff that happened in our April newsletter. Check your inbox to get the full details. Haven’t subscribed to our newsletter yet? It’s never too late to hit the subscribe button so you can get relevant stories and updates straight to your inbox.
Interaction Studio Capabilities
AFDigital is now an approved partner of Interaction Studio. This Marketing Cloud platform lets users track real-time engagement, manage campaigns at scale, and get insights from various touchpoints and engagements, leading to an increase in conversion. We’re beyond excited to lead clients into the future of marketing with this newest Salesforce innovation!
Check out this blog article to read more about Interaction Studio and how our partners can leverage the power of Marketing Cloud with this new platform.
Sales Cloud Implementation for SuperCharge Batteries
AFDigital helped in the MVP Sales Cloud implementation for SuperCharge Batteries to streamline sales processes and better overview business reports. The leading distributor of no-maintenance car batteries has engaged AFDigital in training and setting up automated actions and workflows to help the team manage the right business metrics.
AFD was able to deliver all our requirements. Our overall experience with them was great. Project Manager was very prompt, organised, detailed, and has good time management. Technical Consultants were very knowledgeable, precise, clear, and supportive. We are looking forward to adding more features, hopefully, integrations with our current ERP. We would love to work with the same partner, AFD.
– SuperCharge Batteries
Romeo Pierre as VP for Experience and Partnerships
AFDigital has always committed itself to innovate and redefine the human experience with technology. The onboarding of veteran Sales and Success Director Romeo Pierre reflects AFDigital’s efforts to build better client relationships and provide optimal customer experiences across all touchpoints.
With Romeo Pierre on board the team, AFDigital is looking forward to providing partners with comprehensive CRM services tailored to their business needs and a seamless customer experience. Get to know more about his involvement with AFDigital on our blog.
New Salesforce Solution Architect: Jeremy Hamilton
AFDigital welcomes experienced Salesforce Solution Architect Jeremy Hamilton onboard to ensure top-notch solutions delivery and successful implementations to its partners.
AFDigital is excited to bring Jeremy’s broad skill set and expertise to the table to help the team deliver high-quality CRM solutions and help partners achieve valuable results and frictionless customer experiences. Check out our blog to learn more about how Jeremy’s onboarding impacts our partners.
We’d love to redefine experiences for your business and support your success! Connect with us so we can help you out!